\nRequired Language\n
French, English\n
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\nEmployment Type\n
Full time\n
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\nContract Type\n
Permanent\n
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\nDescription\n
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Every moment can have great meaning for each of us. By creating many positive moments for each other, we can make a big difference and actively improve our own employee experience.\n
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Create your best moments - with Foundever!\n
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We are currently looking for \n FRENCH speaking \n Call Center Agents (m/f/d) working from \n HOME.\n
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\nWhat we offer you:\n
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• Fixed salary of \xe2\x82\xac2080/month gross + performance bonus of up to?\xe2\x82\xac200/month + 30\xe2\x82\xacnet/month to cover your internet/electricity bills for working from home (fulltime employees receive)\n

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• Various options for contracts -?20 to 40?hours a week \n
• 25 days of holiday + special leave whenever you need it (your own wedding, birth of a child, relocation). \n
• Many of our employees already work in home office - soon you will too!\n
• Many employee benefits await you, such as e-bike leasing, exclusive shopping discounts, capital-forming benefits, subsidy for the job ticket and much more\n

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• You also have the option of a company pension scheme\n

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• Internal development opportunities: 84% of our employees make a career with us!\n
• Health & Mental Health: With numerous health initiatives, we ensure that you stay fit and can relax with us (joint yoga challenges, relaxation exercises, etc.)\n
• With a paid training, you are well ready for your work with us.\n
• Sustainability - We protect our environment with efficient planning and productive processes (waste management, water management, conversion to renewable energies, participation in the Science Based Target Initiative)\n
• Explore the world with our international career opportunities\n

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• If you are interested in increasing your German skills, you can take part in optional German language classes\n

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\nThese are your new tasks:\n
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• You advise our FRENCH speaking customers via phone and email\n
• You increase customer satisfaction by solving requests promptly and competently\n

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\nYou have exactly what we need:\n
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• Fluency in Frenchand English \n
• Commercial and technical affinity regarding the internet and phone calls\n
• PC literacy \n
• Previous customer service experience preferable \n
• Willing to work flexible hours as the job demands ability to work on owns initiative and under pressure to meet deadlines \n
• You enjoy learning and adopt knowledge easily\n
• You are empathetic and socially competent \n

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• A broadband connection (DSL, VDSL or cable connection) and an Internet connection with the speed of 16 Mbits/s downstream and 1 Mbit/s upstream\n

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• Your computer needs to be directly connected to a router. It needs to support NAT (Network?Address?Translation), provide a firewall component, and must be connected to the home network by IPv4\n

A separate, quiet and background noise-free room ans a comfortable and ergonomic furniture\n
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Sounds like the right job for you? \n Then take your chance now and apply right here!\n
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We have a wide variety of people working for us - career changers, students, mothers, fathers, people of different ages, degrees of disability, countries and religions as well as non-binary people. \n All people are welcome at Foundever! Where are you staying?\n
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See what awaits you here:\n
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https://vimeo.com/802670022/a7659113f4\n
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Foundever \xe2\x84\xa2?? keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.\n
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\nAbout Foundever \xe2\x84\xa2??\n
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Foundever\xe2\x84\xa2 is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we\'re the team behind the best experiences for +750 of the world\'s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.\n
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\nJob Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service \n
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Apply now \xc2\xbb \n
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