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Summary At SAP Signavio, the Technical Writing Team ensures that the documentation for our products is clear, concise, complete, and easy to use. We\'re looking for a Technical Writer to strengthen our growing team.
You\'ll be working closely together with engineers and product owners to develop new content for the product documentation. And you\'ll also work on content initiatives to ensure the high quality of our product documentation.
On a day-to-day basis, you\'ll translate complex technical features into easy-to-understand help topics, follow writing guidelines and best practices, collaborate with your peers to support and contribute to the documentation goals, share and receive constructive feedback to/from your peers, and overall have a great time with people that love to collaborate and support each other to grow.
Responsibilities
Create new content for the SAP Signavio product documentation, write API guides and release notes
Create and publish content on the help portal using DITA-based authoring and publishing tools
Develop new documentation concepts and continuously improve the product documentation
Contribute to the technical writer\'s toolkit: styleguide, terminology, and information architecture of the online documentation
Work with UX designers to review UI texts
Develop in-app help content for contextual help
Act as a reviewer for other technical writers on your team
Requirements
Experience in producing technical documentation for enterprise software products and services
Excellent English language skills and a clear, concise writing style
Familiarity with DITA-based content management system and authoring and
publishing tools would be advantageous
Familiarity with API documentation, in-app contextual help, and UI texts review
process
Ability to prioritize competing tasks in a fast-changing environment
Be autonomous, proactive, goal oriented, and a team player
Meet the team
Building on the intelligent enterprise strategy, SAP Signavio set out to support and accompany SAP customers in navigating through their digital transformation by helping them understand and improve their business processes. The platform group is one of five groups in the engineering department of the SAP Signavio unit. We value consistency, modularity & re-usability, as well as simplicity. We strive for a coherent user experience across the entire product suite and an effective & efficient cross- product development experience. To this effect, our teams provide and advance 1) the hub
and framework of our product suite along with shared services, as well as 2) fundamental building blocks such as Cloud infrastructure.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP\'s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training.
Requisition ID: 382780 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: