\n At Amazon, we\'re working to be the most customer-centric company on earth. One customer experience that we\xe2\x80\x99re constantly taking to new levels is how we fulfill and deliver customers\xe2\x80\x99 orders. Our goal is to delight our customers by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in the last mile delivery space. Come join the team and help us work hard, have fun, and make history!

We are looking for an Manager - Performance and Insights who is ready to roll up their sleeves and help us develop actionable, data-driven insights, using various quantitative tools and core management skills in the AMXL space.

Key job responsibilities
- Build scalable and logical programmes using historical data around DSP performance standards and business goals.
- Dive deep into complex data sets, build narratives and drive decision making.
- Champion data analysis and drive performance reviews with leadership on a weekly, monthly and quarterly basis.
- Partner with stakeholders to drive change management, process standardization and build SOPs.
- Create and support programmes that influence overall DSP experience and drive continuous improvements in performance.

About the team
The EU DSP Management team works with the various European countries to optimize our end-to-end relationships with the Delivery Service Providers (DSP\xe2\x80\x99s), focusing on providing a best-in-class partnerships with our stakeholders across EU.

We are open to hiring candidates to work out of one of the following locations:

Munich, BY, DEU

BASIC QUALIFICATIONS - A degree
- Relevant experience in programme management
- Relevant experience in logistics, operations and/ product management
- Relevant experience of handling multiple projects and working with deadlines
- Relevant experience in excel, skills in data transformation, analysis, and optimization

PREFERRED QUALIFICATIONS - Relevant experience in vendor management, and/or supplier management within a cross-functional organization
- Relevant experience in SQL, BI, Analytics, data science, or comparable fields.
- An advanced or master\'s degree
- Relevant skills in R, Matlab
- Relevant background in operations/ tech implementation
- Relevant experience in start-up environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d\n \n \n \n \n \n

\n\n Amazon\n \n\n

\n