German Speaking Client Relations Consultant
Job Description
My client is a well known global brand currently recruiting German-speaking client relations consultants for their office based in Düsseldorf, Germany.
The company offers a competitive salary, great benefits and a generous relocation package (if you are relocating from outside of Germany). This is a great opportunity for a career-driven individual wishing to join a well-known brand.
Main responsibilities:
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Resolve customer queries via phone, email, mail or social media
- Liaise with other departments as necessary
- Any other tasks as required
Requirements:
- High school diploma or equivalent; college degree preferred
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Native level of German and min advanced level of English
Skills Required
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Job Detail
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Job IdJD1360573
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IndustryTelcom/ISP
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Total Positions1
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Job Type:Full Time
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Salary:30000-35000
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Employment StatusPermanent
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Job LocationDüsseldorf, Germany
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EducationAny Graduate
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Experience1 - 3 Year
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Apply ByFeb 21, 2021
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Job Posting DateJan 25, 2021