Moody\xe2\x80\x99s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don\xe2\x80\x99t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody\'s is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody\xe2\x80\x99s, we\xe2\x80\x99re taking action. We\xe2\x80\x99re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We\xe2\x80\x99re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody\xe2\x80\x99s Analytics products are becoming an essential tool in the rapidly expanding Commercial Real Estate market. We deliver an integrated and holistic platform that automates critical processes and generates insights and recommendations to drive better decisions. Lenders, asset managers and brokers are some of our biggest customers. Our analytics provide key property performance indicators, research, and risk assessment, giving our customers a good understanding of their future cashflows. We have a team of brokerage and lending solutions experts as well as passionate sales, marketing and technology professionals who constantly strive to add value to our customers\xe2\x80\x99 experience.

Responsibilities & Tasks

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• Take responsibility for customer accounts: build up business relationships and understand the customer needs

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• Ensure user adoption for new customers

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• Ensure customer retention and improve client satisfaction by maintaining an ongoing exchange (such as regular meetings, updates on releases, feedback conversations on features)

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• Collect customer feedback and report metrics to other teams

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• Bring in ideas to improve documentation, procedures and internal information sharing

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• Impart expert knowledge to other team members

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• Support in platform development by reporting bugs and suggesting improvements and sharing customer feedback

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• Fluent in German (minimum C1)

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• Advanced in English

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• Completed studies or vocational training in Banking / Finance

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• 1-3 years work experience (with emphasis on real estate financing)

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• Knowledge of Microsoft Office, especially Excel and PowerPoint

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• Confident in using technology and software

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• Effective communication within a multinational team

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Preferable

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• First experience in working with clients

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The salary is one component of Moody\'s total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

Moody\'s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody\'s Corporation may be asked to disclose securities holdings pursuant to Moody\'s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee\'s tenure with Moody\'s.