\n G+D makes the lives of billions of people more secure. We develop innovative products and solutions to safeguard payment processes, identities, connectivity, and data. With more than 170 years of experience behind us, we approach each day with renewed energy and passion. We are an international technology group and traditional family-owned company, with over 12,600 employees in 33 countries. Creating Confidence is our path to success; and it could soon be yours, too.

Group Services (GS) is G+D\'s internal service company for IT, process management, and transactional services. With over 400 employees, we operate internationally at several locations and provide modern solutions, with a high degree of standardization and self-service. We are looking for a Business Process Expert in Customer Demand Management to support our international team and to take the solutions for our internal customers to the next level. You can contribute your consulting knowledge, you will work on innovative projects and topics in different industries, and you can grow and advance your career. Business Process Expert - Customer Demand Management (m/f/d)

Requisition-ID 22798

Your responsibilities:

• You advise our internal customers, and you are responsible for designing, reviewing and refining business requirements
• You act as a sparring partner for key business representatives within the 7 divisons of G+D
• You develop and optimize process solutions in the field of Customer Order Management / Order-to-Cash together with the Global Process Excellence and IT team
• You have experience with agile working methods, and you can transfer business requirements into creating epics, features and user stories
• You drive and facilitate the key user community and you are responsible for knowledge sharing within the community
• You contribute to rollouts and improvement projects (e.g. conduct fit / gap sessions, support the development of test cases, preparing test requirements, unit testing, supporting end users etc.)

Your profile:

• You have ideally more than ten years of experience in the field of Customer Demand Management / Order to Cash, ideally you have also technical know-how
• You have a strong consulting background and you know how Customer Demand Solutions are implemented in companies
• You can transfer business requirements into IT requirements, and you develop solutions
• You have a good understanding about integrated systems, processes and data structures
• You have experience with SAP ECC and S/4HANA
• You have strong communication skills, proficiency in English (both written and spoken) is a prerequisite, German is appreciated
• You ideally also have knowledge and experience of project management and agile working methods, and you are ready to lead projects
• You are self-organized, open-minded and proactive
• You are ready for international travel

Your benefits:

• A wide range of training and development opportunities
• Flexible working hours, home office and 30 vacation days per year
• A company pension plan as part of the attractive compensation package
• Attractive family benefits, including a summer vacation for children of G+D employees
• Working in an international family business with shared values

Contact:

Business Sector

G+D Group Services GmbH und Co. KG \xc2\xb7 Prinzregentenstra\xc3\x9fe 161 \xc2\xb7 81677 Munich

Claudia Laub\n \n \n \n \n \n

\n \n XING\n \n

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