\n For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world\xe2\x80\x99s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners\xe2\x80\x99 most high-profile drug and device programs.

ProPharma are looking for a friendly English & Dutch speaking administrator to support on a 12-months contract starting immediately. The role can be performed remotely across the Netherlands, United Kingdom or Germany . This is a great opportunity to gain experience within a corporate and professional business.

Job Description

A Customer Services Specialist will provide a professional and friendly reception service for all client customers phoning the switchboard line.

Essential Functions Include:

• Answer multi-line phone promptly, professionally and with a friendly voice. Route calls to the appropriate contact in line with agreed procedures.
• Ensure all office communications via email are routed to the appropriate person(s) in a timely manner.
• Client audit support.
• Provide administrative support to the office as delegated by the Manager.
• Provide overflow support as required for the medical information services taking detailed messages as delegated by the Manager.

Experience:

• Experience within an administrative role
• Thorough knowledge of Microsoft Word, Excel, PowerPoint and Outlook is required.
• Exceptional customer service.
• English and Dutch spoken to native level

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***\n \n \n \n \n \n

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